What is RPA?
RPA (robotic process automation) is software that mimics a person working on screen, clicking, typing and copying data between applications, to automate repetitive, rule-based tasks. It is mostly used where a system has no API to connect to.
Also called: robotic process automation
Why it matters
RPA can automate work in old systems that offer no API, without changing them. The catch is fragility: when a screen layout changes, the robot can break. If the systems involved have APIs, an integration is usually more stable and cheaper to maintain.
1How it worksA bot is recorded or scripted with the steps a person takes, then repeats them on a schedule or trigger.
2RPA vs API integrationAn integration talks to the system directly; RPA works through the user interface, so it is slower and more fragile.
3RPA and AICombined with OCR or a language model, a bot can read invoices or emails before it types the data in.
ExampleA service company in Pavlodar has to enter requests from its call centre into an old repair-tracking program with no API. An RPA bot reads each new request, opens the program, fills in the form and saves the reference back. Staff only check the requests the bot flags as incomplete.
On this topic
What we do
Related terms
Workflow automationSoftware that moves work between people and systems by set rules, without manual copying or chasing.API integrationConnecting two or more systems through their APIs, so data moves between them without retyping.OCRTechnology that reads text from scans, photos and PDFs and turns it into editable, searchable text.AI agentSoftware that uses a language model to plan the steps of a task and carry them out in your tools.
Need to put this in place?
Describe the task, we will name the scope, price and timeline. The price is fixed in the contract.
Your selectionBusiness process automationfrom 270 000 ₸
The team gets your request; we reply during business hours.Price fixed in the contract before you pay.No calls unless you ask.