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Glossary · AI and automation

What is OCR?

OCR (optical character recognition) is technology that recognises the letters and numbers in an image, scan or PDF and turns them into text a computer can search, copy and process. Modern OCR often adds AI to find fields, such as an invoice total or a supplier name.

Also called: optical character recognition

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Why it matters

If staff retype data from supplier invoices, delivery notes or forms, OCR is the first step to automating it. Plain OCR gives you text; the value comes from extracting the right fields and checking them against your records. Electronic invoices from the ESF e-invoicing system need no OCR at all: their data can be taken from the system itself.

1OCR in a PDFA scanned PDF is only a picture of text; OCR adds a hidden text layer so you can search and copy it.
2From text to dataDocument AI goes further, finding fields like dates, totals and business identification numbers (BIN) and returning them as structured data.
3Check the confidenceEach value read has a confidence score; doubtful ones should go to a person rather than straight into the accounts.
ExampleA building materials depot in Aktobe receives supplier invoices and delivery notes as PDFs and photos. OCR reads each one, extracts the supplier, date, lines and VAT, and matches them to the purchase order in 1C. Matching documents go for approval; the rest wait in a queue for the accountant.
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What we do

Business process automationOrders, documents, reports and approvals without retyping.from 270 000 ₸AI agent developmentClient replies, leads in the CRM, a manager on hand.from 480 000 ₸

Related terms

RPASoftware robots that copy a person’s clicks and typing to run repetitive tasks in existing applications.ESFAn invoice in electronic form, issued and received in Kazakhstan’s ESF information system.Workflow automationSoftware that moves work between people and systems by set rules, without manual copying or chasing.AI agentSoftware that uses a language model to plan the steps of a task and carry them out in your tools.

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