Will it make things up?

The agent answers only from your knowledge base. If there is no answer, it hands the question to an operator. Chats are logged and the agent can be paused.

Does it answer in Kazakh?

Yes, in the customer’s language, Kazakh or Russian, as long as the knowledge base has answers in both.

Can customers still reach a person?

Always. The agent calls an operator when the customer asks and passes on the whole chat.

Where is customer data processed?

AI models run on servers abroad. That is a cross-border transfer, and it is stated in the consent to personal data processing. We keep the request database on a server in Kazakhstan.

How much does it cost?

An agent in one channel with operator handover from 480 000 ₸. AI model usage is billed at cost, with no markup. Scope and price are fixed in the contract.

AI support · WhatsApp · Telegram · website

AI customer support: an agent that answers from your data in Russian and Kazakh

Answers from your data, operator handover, CRM logging.

from 480 000 ₸first version in a few weeks · fixed price

Discuss your project →

Fixed price
You own the code and access
6-month warranty

AI customer support: an agent that answers from your data in Russian and Kazakh

6-month warranty

or WhatsApp usreply during business hours

AI support · WhatsApp · Telegram · website

AI customer support: an agent that answers from your data in Russian and Kazakh

An AI support agent from 480 000 ₸: it answers common questions from your documents, checks order status, hands hard cases to an operator with the chat history and logs the request in your CRM.

from 480 000 ₸First version in a few weeksRussian and KazakhHandover to an operator

Discuss your project

Fixed price
You own the code and access
6-month warranty

We reply during business hours · No calls unless you want one

6-month warranty included

Work

Agents that answer customers.

All projects →

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Automation · LegalAutomated DMCA Complaint SystemDashboard and Telegram bot: find infringements, prepare complaints.Bē Behance ↗

Web · LogisticsERP for a Logistics CompanyFleet, documents, finance and operations in one system.Bē Behance ↗

Sounds familiar?

Same questions, every day.

Where an AI agent takes the load.

01Operators answer the same questions by hand.

02“Where is my order?” again and again, in WhatsApp and by phone.

03Night and weekend questions wait until morning.

04A customer writes in Kazakh, and not every operator can reply.

What we build

What the support agent does.

AnswersDelivery, payment, returns, hours, from your knowledge base.

Order statusFinds the order in your CRM or 1C and gives the status.

Operator handoverA hard case goes to a person with a chat summary.

Knowledge baseYour documents and answers, which you edit yourself.

CRM loggingRequest, topic and outcome in Bitrix24 or amoCRM.

Included

What the starting price includes

Live on real questions.

from 480 000 ₸one channel, with operator handover

Scope and answer rules in the contractKnowledge base built from your documents and answersAnswers only from your knowledge baseHandover with history and a short summaryTested on your past conversationsChat log, a pause button, 6-month warranty

Compare

Ready-made chat widget or your own agent?

Ready-made chat widget

Pazl

KnowledgeWebsite pagesYour documents and system data

ActionsAnswer, collect a phone numberFind an order, book, open a request

HandoverA request by emailTo an operator in your CRM, with history

DataThe vendor’s cloudYour accounts, database on a server in Kazakhstan

More: AI agents for business, how much an AI agent costs and WhatsApp automation.

How it works

From message to launch

Share your goal.

Who it’s for, which systems. A WhatsApp message is enough.

Agree scope and price.

Scope, price and date in the contract, before we build.

Review the build.

See working screens as we go. Changes priced first.

Launch and hand over.

Tested, launched, code and access handed over. Your 6-month warranty starts.

Rather talk it through?

Send a request or message us on WhatsApp. We reply during business hours.

Discuss your project

FAQ

Straight answers.

No. The agent takes common questions and status checks; complaints and exceptions stay with your operators.

What do customers ask most?

Send your ten most common questions and where the answers live; we will give scope and price.

Your selectionAI support agentfrom 480 000 ₸

The team gets your request; we reply during business hours.Price fixed in the contract before you pay.No calls unless you ask.

Prefer chat? Use WhatsAppYour selection is already in the message Prefer email? Write to ushello@pazl.ai

Glossary

Terms on this topic

AI agentSoftware that uses a language model to plan the steps of a task and carry them out in your tools.RAGA way to make an AI model answer from your own documents by fetching the relevant passages first.ChatbotA program that talks with people in a chat window, on a website, in an app or in WhatsApp and Telegram.Vector databaseA database that stores text or images as vectors so it can find items by meaning, not exact words.AI hallucinationWhen an AI model states something false or invented as confidently as if it were a fact.Full glossary →