How is the API different from the WhatsApp Business app?

The app is built for manual replies from a phone. The API is what you need for a bot, several managers, a CRM and template broadcasts.

Are API messages paid?

Yes: Meta charges for delivered business messages, and the price depends on the template category and the country. Messages from customers are free.

Can we send broadcasts?

Yes, with approved templates and only to people who agreed to receive messages. Broadcasting without consent breaks Meta rules.

Which number should we connect?

A company number that can be verified by SMS or a call. We can also connect a number from the WhatsApp Business app, and we work out how at the start.

Will the bot answer on its own or call a person?

It handles common questions on its own and passes complex ones to a manager with the history. With an AI agent, the bot understands free text.

WhatsApp · Meta · CRM

WhatsApp Business API: setup and chatbot

Official API, a bot and your CRM.

from 420 000 ₸6-month warranty · fixed price

Discuss your project →

Fixed price
You own the code and access
6-month warranty

WhatsApp Business API: setup and chatbot

6-month warranty

or WhatsApp usreply during business hours

WhatsApp · Meta · CRM

WhatsApp Business API: setup and chatbot

Chatbot from 420 000 ₸: we connect the official Meta API and set up message templates, the bot and handover to a manager in your CRM. The number and account are registered to your company.

from 420 000 ₸6-month warrantyOfficial Meta APIPrice fixed in the contract

Discuss your project

Fixed price
You own the code and access
6-month warranty

We reply during business hours · No calls unless you want one

6-month warranty included

Sounds familiar?

One phone for the whole team.

How WhatsApp grows inside a company.

01The shared number sits on one admin’s phone.

02At night and at weekends, customers wait until morning for a reply.

03Bulk messages from a regular account put the number at risk of a ban.

04Chats never reach the CRM, and the history gets lost.

What we build

What we build on WhatsApp.

API connectionYour company number on the official Meta API.

ChatbotBookings, orders, answers to common questions.

TemplatesNotifications and broadcasts approved by Meta.

CRM linkChats in Bitrix24, amoCRM or your own CRM.

AI agentFree-text answers from your knowledge base.

NotificationsOrder status and booking reminders.

In Kazakhstan

What to know before launch.

Meta has its own rules for businesses, and Kazakhstan has a line of its own in them.

Price from420 000 ₸WhatsApp or Telegram chatbot

RatesKazakhstan as its own marketSince 1 October 2026, Meta has separate rates for Kazakhstan numbers. We count messages in the estimate upfront.

24-hour windowFree reply or templateWithin 24 hours of the customer’s message, you reply in free text. After that, you can only send an approved template.

ConsentMessage only those who agreedUnder Meta rules, templates go only to customers who gave consent. We store their data under the Law of the Republic of Kazakhstan on personal data.

Work

Bots and AI agents.

All projects →

AI agent · EventsAI Agent “Vera” for a Wedding AgencyAnswers clients, sets tasks, calls in a manager.Bē Behance ↗

Automation · LegalAutomated DMCA Complaint SystemDashboard and Telegram bot: find infringements, prepare complaints.Bē Behance ↗

Web · LogisticsERP for a Logistics CompanyFleet, documents, finance and operations in one system.Bē Behance ↗

Included

What the starting price includes

From the number to the bot’s first reply.

from 420 000 ₸WhatsApp or Telegram chatbot

Your number connected to the WhatsApp Business APIBot flow for your most common questionsMessage templates submitted for Meta approvalHandover to a manager with the full historyYou own the account, number and access6-month warranty on delivered scope

Compare

WhatsApp Business app or the API?

The app

Pazl

Who repliesA person on a phoneThe bot and managers in your CRM

StaffA few devices per numberThe whole team in one window

Bulk messagesBy hand, with a risk of a banTemplates under Meta rules

CostFreePer-message Meta rates

Choosing a channel for your bot? See chatbots and Telegram vs WhatsApp.

Next to WhatsApp.

ChatbotsBots for WhatsApp and Telegram.AI agentsFree-text answers from your knowledge base.amoCRMChats inside the deal card.Bitrix24Open Channels and CRM.Telegram or WhatsAppWhich channel to pick for orders.Chatbot pricingWhat makes up the price.

How it works

From message to launch

Chat review.

Common questions, flows and where leads should go.

Flow and price.

The bot flow, templates and price go into the contract before we start.

Setup and test.

We connect the number to the API and test the bot on your questions.

Launch and warranty.

We hand over the account and access. Your 6-month warranty starts.

Rather talk it through?

Send a request or message us on WhatsApp. We reply during business hours.

Discuss your project

FAQ

Straight answers.

A chatbot with API setup starts from 420 000 ₸. Meta bills messages separately under its own rates. We fix the scope and price of the work in the contract.

What do customers write to you about on WhatsApp?

Tell us your common questions and your CRM, and we will give you the scope and price of the bot.

Your selectionWhatsApp Business APIfrom 420 000 ₸

The team gets your request; we reply during business hours.Price fixed in the contract before you pay.No calls unless you ask.

Prefer chat? Use WhatsAppYour selection is already in the message Prefer email? Write to ushello@pazl.ai

Glossary

Terms on this topic

WhatsApp Business APIMeta’s platform that lets companies send and receive WhatsApp messages from their own software.Full glossary →

WhatsApp Business API: setup and chatbot

One phone for the whole team.

What we build on WhatsApp.

What to know before launch.

Bots and AI agents.

What the starting price includes

WhatsApp Business app or the API?

Next to WhatsApp.

From message to launch

Chat review.

Flow and price.

Setup and test.

Launch and warranty.

Rather talk it through?

Straight answers.

What do customers write to you about on WhatsApp?

Terms on this topic

Got a task? Write to us.