Glossary · Business systems

What is Odoo?

Odoo is a modular business software suite from the Belgian company Odoo SA, covering CRM, sales, invoicing, inventory, HR and more in one ERP system with a shared database. It has a free open-source Community edition and a paid Enterprise edition.

Why it matters

Odoo lets you start with one or two apps, such as CRM and inventory, and add manufacturing or a website later on the same database. That makes it a middle ground between separate tools and a heavyweight ERP. The work lies in configuring it to your processes and connecting it to the systems you keep, such as 1C for accounting or Kaspi for orders.

1Community vs EnterpriseCommunity is the open-source core; Enterprise adds more apps and features, plus support from Odoo.
2Hosting optionsOdoo Online, Odoo.sh or your own server; Kazakhstan’s personal data law requires citizens’ data to be stored in a database in Kazakhstan.
3Odoo developmentDevelopers write custom modules in Python on the Odoo framework for company logic and integrations.
ExampleA building materials importer in Astana runs orders, stock and invoices in separate programs. It moves to Odoo with sales, inventory and purchasing, and a developer adds a module for delivery costs and a link to Kaspi. Staff now see an order’s stock, delivery and invoice in one place.
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